Need to setup a return? Please call (406) 652-5774
To return a product please call us for a Return Authorization. We will email you a return label to ship it back to our facility in Montana. Item must be returned in original unused condition, in its original packaging with the original invoice. Once we receive the item in its original condition, we will provide a full refund, less a 20% restocking fee.
Returns are not available to customers who purchase products through other resellers. Our coverage is for ninety (90) days from your date of purchase. Allow for 2-4 weeks for refund to show on credit card statement.
We are not responsible for lost shipments. Claims must be filed directly with the carrier.
Please call our customer service for all returns. Returns must be shipped to our facility at:
2115 Park Ridge Ln. S.
Billings, MT 59106
90 day Limited Warranty
TeamHeads products are guaranteed to be constructed of all new material, free from defects that render it unserviceable for the use for which it is intended for ninety (90) days from the date of purchase. This warranty does not apply to products damaged or handled improperly by the customer or consumer. If TeamHeads, in its opinion, determines the product has been mishandled or mistreated, then all warranties shall be null and void.
Limitation of Liability
Under no circumstances and under no legal or theory, whether in tort, contract, strict liability or otherwise, shall TeamHeads or any of its members, affiliates, employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use this and other TeamHeads web sites, including, without limitation, damages for lost profits, loss of goodwill, even if an authorized representative of TeamHeads has been advised of or should have known of the possibility of such damages. In no event will TeamHeads be liable for any damages in excess of the purchase price for the products.
2115 Park Ridge Ln. S.
Billings, Montana 59106
We can be reached via e-mail
or you may reach us by telephone at 406-652-5774.